Shop stories · Al Quoz workshop
The gaming PC that was “broken” because its processor was missing
In Dubai, a lot of the best gaming PCs are built by their owners, one part at a time, often with help from a friend. Sometimes a build gets all the way to the finish line and one small thing is missed.
On 4 November a custom-built PC arrived at our Al Quoz workshop. The note on the job was short: it wasn’t working, and there was a fan issue. The fan had even been brought in separately, out of the machine.
Start with the basics
When a custom PC “won’t work”, the cause is rarely the most dramatic one. Our technician ran diagnostics the next day, 5 November, and the result was simple: the CPU was not installed. There was no processor in the socket.
What we did
We fitted a new AMD Ryzen 7 3700X, an 8-core AM4 processor. With the CPU in place, the system ran. The PC was ready on 6 November and was collected the same afternoon.
- Device: custom-built desktop PC
- Reported problem: not working, fan issue (fan brought in out of the device)
- Diagnosis: no CPU installed
- Repair: new AMD Ryzen 7 3700X fitted; system ran
- Turnaround: received 4 Nov 2026, diagnosed 5 Nov, ready and collected 6 Nov
Before you assume the worst
A PC that is dead or noisy doesn’t always mean a failed motherboard or a costly part. A proper step-by-step diagnosis is often the fastest way to find out, and it can save you from replacing parts that were never the problem.
If your own build or a PC you bought won’t start, see our desktop and custom PC repair service, browse all repair services, or get in touch for a diagnosis at our Al Quoz workshop.